FAQ's

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1. I have forgotten my password, what do I do?

There is a forgotten password link on the login page. Click this, enter your username and email address and a new password will be sent to your email account.

2. I have a colleague who would like to be set up on the system, who do I contact?

Send an email to retailersupport@uk.rapp.com with their full name and email address. We will set them up and an automated email will be sent to them.